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While only 10% of homes rely on propane heating, the energy source remains an important option for people living in rural areas.

If you live outside of the service area of natural gas lines infrastructure, then propane is one of the only options for warming your home. Unfortunately, not all propane companies are created equally.

Some take advantage of their customer’s remote location and lack of options. Because of this, you should always ask the appropriate questions before choosing a propane supplier. But exactly what questions should you ask?

In this article, we’ll give you prompts so that you can find the best supplier for your home’s needs. Let’s get started!

What Questions Do You Need to Ask Before Choosing a Propane Supplier?

Finding a quality propane provider that cares about your needs can be difficult to find. But, if you ask the right questions, then you can separate the wheat from the chaff.

The first thing you should find out is what propane suppliers operate in your service area.

Once you narrow down these options, you can begin sussing out which company works best for you by talking to suppliers. Here are seven questions that will help you find the right supplier.

1. What Kind of Tracking Technology Does Your Company Offer?

No one wants to run out of propane — especially in the dead of winter. So how can you prevent this? Simple: by finding a company that uses modern technology to track the status of your propane needs.

Ideally, your supplier will offer a tank monitor system that alerts your phone when you’re about to run out of gas. This means that you won’t have to wait until your heat cuts off to know you need to resupply your propane.

The best types of companies will also offer a GPS tracking service to streamline the delivery process.

2. Do You Carry a Full Range of Tank Sizes?

Different sized homes require different heating needs. Because of this, you should look for a company that provides a wide selection of different tank sizes.

To determine what size tank you require you should pay attention to your home’s square footage and the specific areas you need to head. Generally smaller homes are fine with either a 100 pound or 100-gallon tank depending on what parts of your house you’re heating.

500-gallon tanks are better for bigger homes that are 1500 square feet or larger. If you want to use your propane tank for powering commercial buildings, then you should go with the largest possible option: the 1000 gallon tank.

If you need help determining what tank size is best for you, then consult our guide.

3. Do You Provide Quick Installation?

Hooking up a new propane tank can be a work-intensive process. Because of this, you don’t want to go with a company that doesn’t know what they’re doing. The result will be many companies that take a long time and damage your property.

Instead, you should look for a supplier that offers same-day installation. This feature proves that they’re knowledgeable in excavating and setting up tanks.

You also want a propane supplier that owns its excavation equipment. That way the process is easier because you don’t have to go through multiple companies.

4. Do You Offer Maintenance Services?

All propane equipment will need frequent maintenance if you want it to operate at peak efficiency. Because of this, you should go with a company that offers these types of services.

These helpful suppliers will assist you in determining whether you need to replace a unit or repair it. You should also look for a company that provides 24/7 emergency support in the case of a propane leak.

If the supplier is not able to assist your family at any time of day, then it puts both your home and safety at risk.

5. Do You Offer Budget Plans?

The price of propane deliveries can be difficult for some families to afford. Because of this, you should look for companies that are understanding of their client’s financial situation.

For example, Kauffman Gas offers a budget plan to its Northeast clients. This plan spreads your payments into 10 even payments. This helps struggling families by eliminating higher bills caused by unusually cold or hot weather and fluctuating gas prices.

6. Does Your Company Provide Free Installation?

A propane tank represents a sizable investment. Because of this, you likely don’t want to spend an additional $300 to 500 dollars on installation. Luckily, companies that own their excavation equipment can install your tank for you.

You should be wary of supplies that charge large costs for this installation. Honest companies will provide this service for free.

7. Can I Pay My Bills Online?

Sending checks to your propane supplier is an outdated payment method. It’s indirect and can easily be forgotten if you have trouble remembering your last bill. Instead, look for a supplier that allows you to pay your bills online.

This way is quicker, more direct and it provides you with alert systems to remind you of potential payments. Just make sure that your propane suppliers offer a payment portal that is simple and easy to use.

Do You Live in Pennsylvania or Delaware? Contact Kauffman Gas for Your Propane Needs

We hope this article gave you the resources you need for choosing a propane supplier you’ll love. Efficiently heating remote homes is one of the great uses for propane. It’s also better for the environment.

Propane burns cleanly which causes it to produce 10% less greenhouse gas emissions compared to coal and natural gas. Are you ready to find a supplier? If you want a family-owned business option that checks all boxes, then go with Kauffman Gas.

Our company combines friendly, personalized service with licensed professionalism. We’ve provided propane to residents of Chester County PA and Northern Delaware for four generations.

Because of this, we’re confident you’ll be satisfied with both our services and product. So, contact us today to start getting the classic family service that your home deserves.